Legal

Privacy Policy

How we collect, use, and protect your information.

2.1 Information Collected

We may collect:

  • Name
  • Contact number
  • Email address
  • Company/business details
  • Billing details
  • Project requirements
  • Shared files, content, images, and credentials
  • Communication records via email, WhatsApp, or calls

2.2 Purpose of Use

Such information may be used for:

  • Project consultation and execution
  • Proposal, quotation, and invoicing
  • Development, design, testing, and deployment
  • Support and maintenance
  • Legal, compliance, and accounting purposes

2.3 Confidentiality

  • All client information and project materials will be treated as confidential to a commercially reasonable extent.
  • We do not sell or rent client data to third parties.
  • Data may be shared only with trusted service providers where necessary for project execution, such as hosting providers, domain registrars, payment gateways, APIs, or technical vendors.

2.4 Credentials & Access

Credentials shared by the client shall be used strictly for project-related purposes. After handover, the client is responsible for changing passwords and securing accounts.

We shall not be liable for unauthorized access occurring after project delivery where the client has not updated credentials.

2.5 Data Security

Reasonable efforts are taken to protect client data, but no digital system is completely secure. Accordingly, absolute security cannot be guaranteed.

2.6 Third-Party Services

Projects may involve third-party platforms and services, including but not limited to:

  • Hosting providers
  • Domain registrars
  • Payment gateways
  • WordPress plugins
  • Shopify apps
  • APIs
  • Cloud services

We are not responsible for their privacy practices, outages, policy changes, or security incidents.

Unless specifically agreed in writing, 3Cos Innovative does not provide legal advice and does not guarantee legal compliance of the client's business operations, website policies, or regulatory obligations.